Purchases & returns
Who sells the ring, who takes your payment and where to ask about a return.
Where the purchase takes place
Boroughline publishes information about the Tapster Silver Ring but is not the seller of the product. All links headed towards purchase take you directly to Tapster’s product page. Any order, payment and purchase contract is made with Tapster under the seller’s own checkout and customer terms.
The price, available sizes, stock status, delivery options and payment methods shown by Tapster at checkout are the current terms of a potential order. Boroughline does not collect purchase funds or issue order confirmations for these products.
Refunds and cancellations
Requests for cancellation, a refund, an exchange or a return should be made to Tapster using the contact details and instructions provided on the seller’s website and order correspondence. Tapster is responsible for assessing the request and explaining any applicable refund route.
Do not post returned products to the Boroughline publisher address. Our team cannot issue a shipping label, accept returned jewellery, reverse a seller’s payment or authorise a product replacement.
UK consumer rights
When buying goods online as a UK consumer, statutory rights may apply under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The precise circumstances matter, including the identity of the trader, the type of goods and any lawful exceptions.
Statutory rights are not removed by a website policy. If you have a question about your particular Tapster order or a legal right to a remedy, contact the seller with your order details and refer to its current published terms.
Ring sizing and follow-up orders
Tapster’s Silver Ring page offers an “I don’t know my ring size” option. According to the seller, this starts with an order for a sizing kit. Following the purchase, Tapster sends a voucher representing the ring’s value so the customer can place a further order in the measured size.
This process should be checked directly on the product page before checkout, including any conditions concerning dispatch, vouchers, size changes or returns. Boroughline does not administer the voucher programme.
Delivery problems and faults
For delayed dispatch, damaged packages, defective products or incorrect sizing, retain the purchase confirmation and contact Tapster promptly through its own support channels. Provide relevant order information and photographs where requested by the seller.
Boroughline may receive a general enquiry about article content, but it does not have access to Tapster orders and cannot investigate delivery tracking or arrange a refund on the seller’s behalf.
Questions for the publisher
For questions about our editorial material, visit the contact page or email [email protected]. For refund requests, use the contact method supplied by Tapster with your order instead.